What is Rogers Unison?

Rogers UnisonTM delivers professional voice calling alongside a full range of messaging, collaboration and conferencing features - keeping you productive and connected to your customers regardless of your device or location. 



With Rogers Unison, businesses and their employees can truly work where and how they need to by getting access to several features across all their devices such as smartphones, PCs, tablets or IP desk phones. Key features and benefits of the next phase of this solution include:



  • Significant cost savings: Save your significant business costs by cutting the cord on unused desk phones, and adopt a predictable, as-a-service payment model with no maintenance costs, all while keeping the phone number



  • Ability to work seamlessly across devices: With Rogers Unison, make and receive calls on any device and move calls easily from one device to the next, all while paying for only one line



  • Simplified communications: Rogers Unison automatically works with your device – no mobile app or software is required. You can also use four or five-digit extension calling from any device just like you would on your desk phone.



  • Frontline staff save time: Office receptionists can now see if a user is on a call or not no matter what device they are on and seamlessly transfer calls even on to mobile.




Organizations like Muscular Dystrophy Canada use Rogers Unison - Here’s Why: 



The mission of Muscular Dystrophy Canada (MDC) is to enhance the lives of people that are impacted by neuromuscular disorders. The organization faced an increase in clients and an inefficient phone system. 



For MDC’s Data and IT director, this meant upgrading the current phone system. 



“It became very clear from the start that we needed to upgrade our phone system. What should take minutes took much longer, which can be very difficult when you are not physically in the same location,” said Pam Mosher, Director of Data and IT. “Because we had multiple 1800 numbers, and also multiple answering services, it would take a day to return phone calls which caused a lot of frustration for our clients.”



Rogers Unison was able to replace the multiple 1800 numbers and answering services. Employees were able to transfer calls with all remote employees as if they were in the same office. 



MDC also received great support from Rogers through the entire implementation and provided training material. 



The implementation of Rogers Unison resulted in 28% savings during its first year for Muscular Dystrophy Canada. These savings have allowed MDC to invest more money into their services and research. Not only did MDC save money, but they also saved time that can be used towards other efforts.

5 Benefits of Rogers Unison for your Business 



1. Collaborate Efficiently and Easily, using the latest technology from any device. 



2. Solutions For Your Needs - Rogers Unison is flexible enough to meet the needs of how and where your teams work on any device. 



3. Focus On Your Business - System upgrades, patching, and security is taken care of for you. There are also live support teams available to solve issues quickly. 



4. Easy Setup - Thorough onboarding process that ensures that the system has everything you need and set up to your preference. 



5. Never Miss an Important Call - Rogers Unison has the features to make sure you never miss a call. Our virtual telephone technology can also give you a number local to your customers. 



Do you want to know how to drive productivity and help reduce costs with a cloud-based, mobile communication system?


We can help you find the right solution; contact Cellworks today!

John DemetrisComment